Frequently Asked Questions
Everything you need to know about your Bejeweled At Soul experience.
What materials are used in your jewelry?
At Bejeweled At Soul, we use high-quality materials including 18k gold plating, sterling silver, and ethically sourced semi-precious stones to ensure longevity and shine.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping can take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn jewelry in its original packaging. Please note that for hygiene reasons, earrings are final sale.
How should I care for my Bejeweled pieces?
To maintain the brilliance of your jewelry, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the pouch provided.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
Are your products hypoallergenic?
Yes, all our jewelry is nickel-free and lead-free, making them safe for sensitive skin and comfortable for daily wear.